Frequently asked questions (FAQ)
Product Questions
Wicked Wood Games is happy to help you put together the ideal set. We offer the possibility to print a custom design on the Cornhole boards, allowing you to order endless types of sets from us. The Custom Cornhole Sets are processed with UV printing which ensures the best possible quality. Moreover, the Custom Cornhole sets will be delivered to your home within a few days. Visit the Custom design page for more information. View all of our design options here or have our design team create a personalized set for you. View all of our design options or have our design team create a personalized set for you. More on this page
Wicked Wood Games sells cornhole bags with corn filling and granular filling. The corn stuffing will become slightly finer in substance after some time, allowing the cornhole pouch to slide into the hole more easily. Note that the weight can change over time and corn weathers. Granular filling consists of plastic granules and will maintain the same weight over its lifetime. The plastic pellets are made of recycled material and last a long time so you don't have to order new pouches anytime soon, a lot more durable because of this than pouches with corn.Granules filling then also has other advantages over corn filling. For example, the bags are less dusty (corn pulverizes after a while), you can clean the bags more easily and they will not mold. We therefore recommend going for granular filling.
Wicked Wood Games is the official and exclusive partner of ACL (American Cornhole League) in Europe. This means that we are the only party within Europe selling products from the ACL. Wicked Wood Games has entered into a long-term partnership with the largest organization within the Cornhole world and has the ambition to work with the ACL to get the sport to the Olympics.
Quality cornhole products can be divided into 3 segments. All segments meet the ACL requirements; The ACL REC (recreational) products are used most often by the average cornhole enthusiast. They mainly play purely for fun. Think of families, children and groups of friends. ACL COMP (competitive) products are used by the avid cornhole enthusiast. They play for fun but the hobby has grown into a sport. ACL PRO (professional) products are used by all professional cornhole players. They expect the very best quality and the products guarantee this.
Use our blog to determine which cornhole set is right for you
https://wickedwoodgames.com/blogs/cornhole -news-made-possible-by-wicked-wood-games/4-tips-to-choose-the-rightcornhole-set
Ordering
All products that can be ordered in our webshop are available from stock. This way we can guarantee fast delivery times for our customers. Look here for delivery times The product page always indicates whether the product is in stock, so always check there to be sure. Please note that some products have longer shipping times.
Once ordered, in most cases the order cannot be changed or cancelled. This is because our products are often shipped the same day. We advise you to contact us as soon as possible. We are always willing to think along in solutions.Do you still have questions about changing/canceling after ordering? Please contact us as soon as possible.
When your order is shipped, we will send you a track & trace code in your mailbox. Keep a close eye on your order so you do not miss the delivery. This prevents extra costs.
Yes, we are always open to establishing business relationships in order to further develop cornhole together. It is possible to request a quote or order on account. Look for all business options on our business page.
Please email us as soon as possible at support@wickedwoodgames.com - We will manually change the delivery address so that the order can be delivered to the correct address.
Pay
At Wicked Wood Games you can pay safely and easily with the following payment methods;
iDeal| PayPal | Credit Card | Bancontact I American Express I Visa I Maestro I MasterCard I Klarna I Shop Pay I Apple Pay I Google Pay I Przelewy24
After choosing a payment method you will be directed to your bank to complete the payments. Order will be processed immediately after payment.
On account
Available to regular business customers only. Questions? Check out our business page or contact us.
It may happen that a payment fails or is refused. The order will then not be processed yet. In this case, please contact us.
All prices are displayed on our website including VAT. The VAT rate depends on the delivery address.
The VAT rate depends on the country where the order is delivered.For the Netherlands and Belgium you pay 21% VAT.
For the other European countries we charge the VAT rate payable in that country. Here is an overview of all VAT rates per country. During checkout, the correct VAT is calculated and displayed.
It is possible to use a discount code with your order. Did you receive a discount code from us? You can add this code when completing your order.
If the discount code does not work, please check the following two things:
► Does the order meet the conditions mentioned when you received the discount code?
► The unique discount code has not yet been used by someone else?
If the answer to both questions is "yes" and the discount code does not work, please contact us. We do not provide discount codes through external promotional sites. See our promotions page for current promotions.
It is possible to receive an invoice from us upon request.
Mail us at support@wickedwoodgames.com and we will prepare the invoice for you.
You hear it right. If not satisfied you will get your money back for free and we will pay for the return. Contact us by sending an email to:
support@wickedwoodgames.com
Delivery
Shipping costs depend on the products you order and the delivery address. See the overview below;
Overview shipping costs
Ordered before 16:00 means that your products will be shipped the same day. Estimated delivery times in Europe are as follows;
Delivery time
First, check the current status of your order using the track & trace code you received. You can find this code in your mailbox. In case you do not get further information from the track & trace code, we advise you to contact us by emailing support@wickedwoodgames.com.
Yes! Pick up is possible in our physical store
Visit our physical store page
This depends on the delivery service and in which country the products are delivered. We therefore advise you to contact the relevant delivery company and always keep an eye on the track & trace. This way you can avoid extra costs.
Different product may be shipped separately. Therefore, always wait 2 days after your first received order to contact us. If after two days you have not received your complete order, we advise you to contact us by email at support@wickedwoodgames.com.
It is possible to ship within Europe to almost any country. In addition, we also ship to the United States. Please note! This only applies to Cornhole bags.
Look here to see which countries we ship to.
In this case, please send a message to support@wickedwoodgames.com - We will resend the products as soon as possible so that you receive quality products
Unfortunately, we depend on 3rd parties such as delivery companies. We strive to ship the order the same day so you can enjoy the products as soon as possible.
Custom Sets
If you have completely created your own design, please send it to us by pdf. Size should be 1200x600mm or 900x600cm. If we create the design for you, please send the design elements as high res as possible.
We like to think with you. Would you like advice on a design? Then we offer the following 2 options free of charge:
►Send us a design/drawing of your design via e-mail and we will advise you on the possibilities for the design on the cornhole sets.
►E-mail us your idea and explanation of the design and we will elaborate the design for you.
The Custom Sets are printed directly on the board via our UV LED Direct printer
1. Much better quality
2. More fun to play
3. More durable
4. Faster delivery
We ship the Custom Set on within 5 business days of design approval
Return & Exchange
Within 30 days of receiving your product, you have 3 options:
- exchange your product for another product for free;
- have your product repaired;
- return your product for free and get your money refunded.
Once we have received the return, we will send a receipt with refund invoice within a few days. The credit amount will be refunded to the account value order paid with within a few business days.
► The products are in new condition, without assembly or use traces.
► The products are registered for return, you can do this on the return page.
Want to know more about the right of withdrawal and the conditions? Check the Return Terms and Conditions and General Terms and Conditions.
You can register your product for return within 30 days. This can be done via the online return form.
- After registering, you have another 14 days to return your product free of charge.
- You can choose to exchange your product free of charge or have your money refunded.
- To receive a full refund, it is important to return your product in its original condition and undamaged. For example: take a pan out of the box and examine it from all sides, but do not cook with it.
- View the detailed return conditions here.
No we pay the return costs if:
► The products are in new condition, without assembly or traces of use.
► The products are registered for return, you can do this by sending us an e-mail at support@wickedwoodgames.com
Want to know more about the right of withdrawal and the conditions? Check the Return conditions and General terms and conditions.
Within 30 days you can register your product for return. This can be done via the online return form.
- After registering, you have another 14 days to send your product back free of charge.
- You can choose to exchange your product free of charge or have your money refunded.
- To receive a full refund, it is important to return your product in its original condition and undamaged. For example: take a pan out of the box and examine it from all sides, but do not cook with it.
- View the detailed return conditions here.
Contact us at support@wickedwoodgames.com
You must pack the products back as securely as possible with the box provided. If we receive the products back damaged we can unfortunately not transfer the full amount back.
We will create a shipping label for you. Please email us at support@wickedwoodgames.com
You will thus receive your return label in the mail.
Wicked Cornhole Clinics
Wicked Cornhole Clinics offers a clinic from a minimum of 15 people. There is no maximum number of participants
Wicked Cornhole Clinics is very flexible with the delivery of its clinics. Any location is possible!
The clinic is entirely up to you. In most cases the organizers will briefly tell you about cornhole, the rules of the game and explain the different techniques. After this we will move on to a competitive tournament.
Clinics are designed for any occasion. Think of company outings, birthdays, bachelor parties and so on
Professional Cornhole materials are used for the clinics from the ACL and Wicked Wood Games.
Clinics are designed for any occasion. Think of company outings, birthdays, bachelor parties and so on
This varies by clinic and situation. Therefore, request a quote at info@wickedcornholeclinics.com
